Shipping

Shipping

NOTICE:  All carriers are experiencing delays due to high volumes this holiday season.

We can ship to virtually any address in the United States, including territories and Military APO addresses. Note that there are restrictions on some products.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Please also note that the shipping rates for many items we sell are weight-based.  To reflect the policies of the shipping companies we use, all weights may be rounded up as per their policies.

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.

Standard and Express*

SHIPPING RATES - to contiguous 48 states

Order Total ($)

Or Weight (lbs.)

Standard Shipping

arrives in 4-6 business days

Express Shipping

arrives in 2-3 business days

Up to $49.99

$5.99

see below

$50.00 and over

Free

see below

Less than 3 lbs.

n/a

$19.95

3 lbs. to < 10lbs.

n/a

$29.95

10 lbs. and over

n/a

$39.95

*Note: Standard shipping and processing charges are applied for each delivery address on an order. Express Delivery service is not available for some oversize items.

SHIPPING RATES - to Alaska, Hawaii, and US Territories

Next Day Shipping is not available for items shipped outside the contiguous 48 states

Destination

Standard Shipping

Arrives

Alaska

$21.95

7-15 business days

Hawaii

$21.95

7-15 business days

US Territories

$21.95

10-15 business days

US Military Addresses (APO)

$21.95

10-15 business days

 

Sales Tax

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: RI*

States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by TNE LLC, dba The New Englander®, and the local sales tax of the delivery destination may be charged.


Shipping Q&A

What happens if the item I ordered is backordered?

In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by email.

Can I ship to a PO Box?

We can ship most items to a PO Box. This excludes oversized items and those shipped directly from our manufacturers. You will receive a message during checkout if the item is not eligible to ship to a PO Box.

Can I ship an order to an APO/FPO address?

Yes. When entering an APO or FPO address, please follow this example:

Name: PO3 John Quincy Adams

Address Line: Marine Division Sct 1

Address Line: USS Wisconsin BB-64

Zip Code: 12345 (Actual Zip Code)

City: FPO (APO if APO)

State: AA or AE

Can I ship to destinations outside the US?

No. We hope to provide International delivery soon.

Can I ship items to multiple addresses?

Currently, you will need to create an order for each shipping address.  By signing into your account, you can save shipping addresses to be used for additional orders.